Whether you have questions or need assistance, our team is here to help. Reach out to us through our contact page for prompt and reliable support. Your satisfaction is our priority.
Below are some of are common questions:
After you place an order and pay successfully, our system will automatically send an order confirmation email to your mailbox via business@cvohair.com. The subject is Order No. confirmed. You can directly check if you have received any new emails in your mailbox.
If you want to change the address information after placing an order, please contact us as soon as possible, because we will generally ship the goods within 1-2 days, and will also synchronize the express tracking number and logistics information to your email. You can check your email. Generally, the address information cannot be changed after shipment. You can also contact us through Inbox or send an email to business@cvohair.com to confirm.
Yes, we can provide shipping via Fedex, DHL, USPS, etc. If you have any questions about shipping when placing an order, you can also contact us at any time through Inbox or email business@cvohair.com
Generally, we ship out products in stock within 1-2 days. The delivery time varies from country to country. For example, it takes 2-5 days to the United States, 3-7 days to the United Kingdom, Canada, Australia, etc., and 5-9 days to Africa. If you have an expedited delivery request, it is recommended that you contact us directly through Inbox or send an email to business@cvohair.com.
If it is a customized product, in addition to the shipping time, an additional 2-7 days of customization time is required.