Our goal is to provide safer and faster shipping options wherever you live.
Note: If you need to specify the shipping carrier, please contact customer service.
▼ The time frame for order delivery is divided into two parts: processing time and shipping time
1.Processing time
Processing time: 0-2 days. Fulfilled: Mon-Sat.
We do not process on Sundays or holidays. Processing time is NOT included in the shipping time. Please plan accordingly.
2. Shipping Time
Ship to United States: 3-5 days. Shipped: Mon-Sun. Shipping Method: DHL/USPS/Fedex/UPS.
Ship to Canada: 3-5 days. Shipped: Mon-Sun. Shipping Method: DHL/Fedex.
Ship to Mexico, United Kingdom, France, Germany: 3-7 days. Shipped: Mon-Sun. Shipping Method: DHL/FedEx/TNT.
Ship to Australia: 3-5 days. Shipped: Mon-Sun. Shipping Method: DHL.
Ship to South Africa: 4-7 days. Shipped: Mon-Sun. Shipping Method: DHL/Dpex/TNT.
Ship to other countries: 6-10 days. Shipped: Mon-Sun. Shipping Method: DHL/FedEx/TNT.
* Shipping Time may vary due to unexpected factors, such as bad weather, public holidays, covid or other disease policies, etc. We appreciate your kind understanding for any possible inconvenience.
Customer satisfaction is our goal! CVO Hair offers a 7-Days Return guarantee.
How To Apply for Return/Refund
If you believe you have received defective or incorrect items, please report via e-mail within 7 days of receipt. Detailed descriptions, pictures, and/or videos in report email(s) to SUPPORT@CVOHAIR.COM are helpful in accelerating the return/refund process.
Our customer service team will respond to you within 1 business day.
Refund
Refund will be processed and automatically returned to your original method of payments in 3-10 working days.
If the return is due to the buyer's responsibilities (such as don't like/want, ordering wrong products/sizes), we may remove approx. $20 from your refund as restocking fee/handling fee.At the same time, you need to bear all shipping costs incurred by the corresponding order.
Returnable Items
1. Items must be unworn, unwashed, uncut and unstyled (free of any stains from makeup, deodorant, or wear) and with the product's package attached.
2. The incorrect items sent to us will be discarded upon receipt. We reserve the right to solely define, limit, refuse, and/or reject returns from customers at any time due to:
1) With an irregular or excessive return history, or involving worn, altered, laundered, damaged, or missing items, etc.
2) Potential fraudulent or criminal activity.
In these situations, our team will reach out to discuss the situation and work with you to either resolve the issue or determine if we need to refuse service going forward. While we never want to reject a customer, we must ensure the safety, welfare, and comfort of all our customers across the globe.
You can reach out to us through our website or by sending an email/text. The CVO Hair team is available every day of the week, around the clock. We promise to respond within 24 hours for text and email inquiries. Our top priority is your satisfaction.
Whatsapp: +86 15812449686
Email: support@cvohair.com
For Fedex Service, Need Signature or No?
1.*Need Signature*, need someone at home when the fedex delivery package.
2.*No Signature*, fedex will leave the package at your door, is that safe?
*Which one is more best for you*?
Please add order notes and let us know your choice. We will arrange shipment for you as soon as possible!
Fast Shipping
7 Days Returns
Secure payment
24/7 Customer Service
Adding product to your cart
Our goal is to provide safer and faster shipping options wherever you live.
Note: If you need to specify the shipping carrier, please contact customer service.
▼ The time frame for order delivery is divided into two parts: processing time and shipping time
1.Processing time
Processing time: 0-2 days. Fulfilled: Mon-Sat.
We do not process on Sundays or holidays. Processing time is NOT included in the shipping time. Please plan accordingly.
2. Shipping Time
Ship to United States: 3-5 days. Shipped: Mon-Sun. Shipping Method: DHL/USPS/Fedex/UPS.
Ship to Canada: 3-5 days. Shipped: Mon-Sun. Shipping Method: DHL/Fedex.
Ship to Mexico, United Kingdom, France, Germany: 3-7 days. Shipped: Mon-Sun. Shipping Method: DHL/FedEx/TNT.
Ship to Australia: 3-5 days. Shipped: Mon-Sun. Shipping Method: DHL.
Ship to South Africa: 4-7 days. Shipped: Mon-Sun. Shipping Method: DHL/Dpex/TNT.
Ship to other countries: 6-10 days. Shipped: Mon-Sun. Shipping Method: DHL/FedEx/TNT.
* Shipping Time may vary due to unexpected factors, such as bad weather, public holidays, covid or other disease policies, etc. We appreciate your kind understanding for any possible inconvenience.
Customer satisfaction is our goal! CVO Hair offers a 7-Days Return guarantee.
How To Apply for Return/Refund
If you believe you have received defective or incorrect items, please report via e-mail within 7 days of receipt. Detailed descriptions, pictures, and/or videos in report email(s) to SUPPORT@CVOHAIR.COM are helpful in accelerating the return/refund process.
Our customer service team will respond to you within 1 business day.
Refund
Refund will be processed and automatically returned to your original method of payments in 3-10 working days.
If the return is due to the buyer's responsibilities (such as don't like/want, ordering wrong products/sizes), we may remove approx. $20 from your refund as restocking fee/handling fee.At the same time, you need to bear all shipping costs incurred by the corresponding order.
Returnable Items
1. Items must be unworn, unwashed, uncut and unstyled (free of any stains from makeup, deodorant, or wear) and with the product's package attached.
2. The incorrect items sent to us will be discarded upon receipt. We reserve the right to solely define, limit, refuse, and/or reject returns from customers at any time due to:
1) With an irregular or excessive return history, or involving worn, altered, laundered, damaged, or missing items, etc.
2) Potential fraudulent or criminal activity.
In these situations, our team will reach out to discuss the situation and work with you to either resolve the issue or determine if we need to refuse service going forward. While we never want to reject a customer, we must ensure the safety, welfare, and comfort of all our customers across the globe.
You can reach out to us through our website or by sending an email/text. The CVO Hair team is available every day of the week, around the clock. We promise to respond within 24 hours for text and email inquiries. Our top priority is your satisfaction.
Whatsapp: +86 15812449686
Email: support@cvohair.com
For Fedex Service, Need Signature or No?
1.*Need Signature*, need someone at home when the fedex delivery package.
2.*No Signature*, fedex will leave the package at your door, is that safe?
*Which one is more best for you*?
Please add order notes and let us know your choice. We will arrange shipment for you as soon as possible!
The hair quality and price was great, minimal tangles and shedding. I will order again!!
I purchased this hair because it had a high rating. I purchased two 20 inch bundles for my boho braids. I've had the hair in for about 3 weeks and it's been great! No tangles or shedding , I will definitely be purchasing again.
The curl pattern is so cute & it is good quality hair.
Wow, I am absolutely blown away by the beauty of this curl pattern! The intricate curls add such an elegant touch to the hair, making it a standout choice for any occasion. And let me tell you, the softness of this hair is like no other C it feels incredibly luxurious to the touch, almost like silk gliding through your fingers. Plus, it's a relief to know that it arrived with no smell, ensuring a pleasant experience right out of the box.But what really impresses me is how true to length this hair is. You know how sometimes you order extensions and they end up being shorter than advertised? Well, not with this hair! Each strand measures up perfectly, giving you the exact length you're expecting. And the best part? No tangles! I ran my fingers through the hair multiple times, and not once did it get caught or snarled. It's like a dream come true for anyone who's struggled with tangled extensions in the past.and let's not forget about shedding C or should I say, the lack thereof! I was pleasantly surprised to find that this hair doesn't shed at all, even after multiple styling sessions. It's a testament to the high quality of the hair and the care that went into its production. And of course, we can't overlook the fact that it's 100% human hair. That means you can style it however you like C whether it's straightening, curling, or even coloring - without worrying about damaging synthetic fibers.I don't know about you, but I'm already counting down the days until I can get my braids done with this hair. It's a must-buy for anyone looking for quality, durability, and versatility in their extensions. Trust me, you won't regret it!
The hair is soft, silky, and easy to braid, making it ideal for various styles, including boho braids. It maintains its texture and curl pattern over time, ensuring durability and a natural look.